still hanging in headset modus

[DNASoldier]

I have dropped my phone in water with the flaps closed and now i got no sound from speaker he stays in headset modus so i can't listen to music only with headphone and when i get a call i don't hear anything please help.

[_alexdon_]

How long ago has that happened? You should wait some more,maybe let the device in a warm place to dry up.

[Qatrium]

If you just dropped your phone in water recently, some water droplet might be blocking the tiny grid in the speaker port. This is normal, and if you allow the phone to dry or use a household vacuum cleaner to **bleep** the water from speakers it will work normally. 

But if you dropped it let's say days ago, then it might be a hardware damage and you have to inspect the phone at a Sony service center.

[DNASoldier]

it happends 7 days ago 

but if ther eis water at the speaker why is he still hanging in headset mode my phone dos not see when my headphone is connected all the sound goes to the headset and i don't know any service center in the Netherlands

[Qatrium]

Try this link:

http://support.sonymobile.com/global-en/contactUs/

[DNASoldier]

thanx i used the link and we don't have a support center only a phone number and they said to me go to the shop where you buy it and the can repare it for you !?!

 so they don't tell me a solution !!

[Hampus · Accepted solution]

Hi,

What I think your local support team meant is that the only solution for your problem is to have the phone examined by a technician at an authorized service center. If water has entered the phone, some components may have been damaged. It's unfortunately, nothing that we at the support forum can conclude.