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Xperia Z2 D6502 Email app unable to user mobile data connection after resuming from restriction.

SOLVED
Shrikant_l
Visitor

Xperia Z2 D6502 Email app unable to user mobile data connection after resuming from restriction.

Hi,

i am using Xperia Z2 D6502.

Xperia 's default Email app unable to use Mobile Data Connection after it get resumed from "Restrict Background Data" Set.

it is working fine with WiFi Connection. i tried by resetting Email app and MS Exchange Service but the problem is still there.

Is there any solution to resolve this problem. 

1 ACCEPTED SOLUTION

Accepted Solutions
Shrikant_l
Visitor

This Issue has been resolved after updating to Andriod 5 (Lolipop). Thanks Sony.

View solution in original post

5 REPLIES 5
Phy
Legend
Legend

Try Clearing the data.

How to clear data on apps.
From your Home screen

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find and tap on the Email app.
5. Tap Force stop > Clear data.
6. Restart the phone
Phy
Legend
Legend

Does it work on safe mode?

Boot on safe mode and see if the vibration notification work as expected.

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
Shrikant_l
Visitor

This Issue has been resolved after updating to Andriod 5 (Lolipop). Thanks Sony.

Shrikant_l
Visitor

I am using D6502 and updated it to lolipop (v5) 4 weeks ago.

I am happy to see all things there and all are working seamlessly.

1."Close ALL"  present in Recent app

2. Sound imporved

3. Video Quality improved and all "Image Enhancement" options present in new update

4. Clean Email and Calendar App.

5. Reduced  RAM Usages

Thanks sony. Keep it up.

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Uliwooly
Expert

It's great to read positive feedback every now and then.