New tv set update cause fail in ethernet connection

[mina_mahmoody]

• Hello since i update the tv set it causes fail in ethernet connection so many times. How can i uninstall the update?it is awful

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Can you let me know the full model number of your TV?

Best wishes,
Sean 

[Webb02]

My TV was doing the same after Oreo update and my father's brand new TV was doing the same on Oreo  and my work colleagues TV was doing the same ..I solved all issues by logging into my sky q router and disable ipv6 Lan only .it appears Oreo update don't like ipv6..no help from Sony support all I got was reset tv .I have asked them why I have to do this in my router but 7 days and no reply

[rooobb]

It could be an incompatibility with your own router, on my own ipv6 is enabled and working fine