assist button

[DesireeDK]

Yesterday my assist worked today its says: operating system not found!

does this mean I cant use vaio care at all... that everything is suddenly gone on my computer... that I cant recover my computer myself but need to send it to sony to get it recovered??????

it doesnt make sense its suddenly not finding windows :S cause it did yesterday...

oh btw I was and idiot and droped my computer by accident and now I wanted to recover cause when it wanted to start windows it froze... but now suddenly windows is completely gone?????

    

DS

[stephanius]

"operating system not found"  is an error message shown by the BIOS if it cannot find an operating system.

Typically this is shown when the hard disc drive is empty or not found.

Since you state that this happens just after you dropped your VAIO, I'd assume that the hard drive was damaged. If you are lucky, it was just disconnected.

Start your VAIO by pushing the power button, then press the F2 button when you see the VAIO logo on the screen. You'll enter the BIOS. If the BIOS lists the hard drive capacity of your drive, you know the drive is still connected, which is actually bad news in this case since it means the hard drive is very likely broken and will need to be replaced. Even if your VAIO is still under warranty, physical damage isn't covered by the warranty.

Depending on what model you have, there is a door on the bottom which allows quick an easy replacement of the hard drive is possible for anyone who's handy with a screwdriver. Hard drives are cheaper than the logistics and labour plus parts price in a repair.