Vista Upgrade

[twicer]

During ordering Express upgrade to Vista the following error received:

"We're sorry but we are unable to validate your COA Number"

The number (COA ID) was taken from lable on the bottom of my VAIO AR-11S. Please advice anybody

[Thalamus.]

Hi twicer,

If your having problems with the Certificate of Authenticity, I think you will have to contact Vaio-Link for further advice..

[Carelino]

Check again....you need 14 figure number. Think you used the wrong one since there are lots of numbers on it.

[tuffnut]

If the number you used was as the pic then it was correct. Try calling the Vista Upgrade centre on 00800 666 44 666

[Resonate]

When you recieved your Laptop you should have a Microsoft Batch of books within these is a seperate Microsoft leaflet with a green cert on the back of it your number should be located there & not on the bottom of the laptop