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Process system isn't responding

SOLVED
JanMykel
Visitor

Process system isn't responding

Screenshot_20191022-125352.png

How to fix this. It happens every time 

1 ACCEPTED SOLUTION

Accepted Solutions
Martin1
Enthusiast

Hi @JanMykel, let me see if I can help out here! 

Have you been experiencing this for a long time or has it just started happening? Also, does this error message appear during a specific kind of use or does this happen randomly?

The main thing that I would advise you to do is to reboot your phone in safe mode to see if the error message appears there as well. Safe mode is a troubleshooting mode where all apps downloaded from Play Store is temporarily deactivated, that way you can see if this error message is caused by a downloaded app. For more information on safe mode and how to use it, click here.

Try this and let me know how it goes! 

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4 REPLIES 4
Martin1
Enthusiast

Hi @JanMykel, let me see if I can help out here! 

Have you been experiencing this for a long time or has it just started happening? Also, does this error message appear during a specific kind of use or does this happen randomly?

The main thing that I would advise you to do is to reboot your phone in safe mode to see if the error message appears there as well. Safe mode is a troubleshooting mode where all apps downloaded from Play Store is temporarily deactivated, that way you can see if this error message is caused by a downloaded app. For more information on safe mode and how to use it, click here.

Try this and let me know how it goes! 

JanMykel
Visitor

Hi thanks. I tried to run my phone on safe mode for an hour and when I deactivate the safe mode the issue never occurred again. 

Martin1
Enthusiast

Hi again @JanMykel and thank you for returning! 

In that case it sounds like it was a downloaded application that was acting up. If the behaviour resurfaces or if there is any other question regarding your phone, do not hesitate to return to us again! Slightly_smiling_Face

Have an awesome day! 

mamaumo
Visitor

I have this problem "Process system isn't responding"  and makes the phone unusable on my sony experia E5333 and the message still reapears in safe mode. Help me please. <Personal info removed>